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Xpress PLTP

Placement Linked Training Program

for
Customer Relationship Management (CRM)
in

E-Commerce and Online Shopping Industry

Best Sales Jobs, without Field Work
Download Brochure Book a Personal Counselling

100% Placement Assistance

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Growth of Sales with Field

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Jobs most in Demand

Xpress PLTP for Customer Relationship Management

A unique training program for Graduates from any Stream

Jobs with huge growth Potential

UG Final Year and PG, Great for BCA, MCA and BE-CA & SC (for Technical Help Desks)

E-Commerce Companies like FlipCart Amazon, Myntra and so many others are the largest job providers to this role. E-Commerce is the fastest growing industry and hence this industry offers fastest growth. With experience and better English, you can get into high paying jobs in companies like City Bank, American Express etc.

Gateway to International Desks

A program that makes you Job Ready

Training & Practice on Shadow Versant Test Platform
Professional Communication Skills
Corporate Ready Personality
Job Role Specific Resume
Interview Facing Training
Mock Interviews Individual Feedback
Available Job Roles
  • Customer Service Executive
  • Customer Success Manager
  • Customer Experience Executive
  • Customer Support Specialist
  • Customer Service Trainer
  • Customer Service Quality Analyst

Location :

  • Indore and all other Major Towns

Salary :

  • 15000 – 18000 PM

Career Growth :

  • Excellent

Key Program Features

  • Live Training by Industry Experts
  • Working on Simulated Real Life Situations
  • Training on Shadow Versant Platform
  • Special emphasis on Spoken Skills
  • Interactive & Activity-Focused Classes
  • Industry-Ready Resume Preparation
  • Mock Interviews & Personal Feedback
  • Individual Mentorship
  • 100% Placement Guarantee

About The Programs

Program Outcome
  • Full Placement Support
  • Practical Skills Ready
  • Confidence to talk to Strangers
  • Job Relevant Knowledge
  • Improved Communication Skills
  • Be Interview Ready
  • Improved Personality
  • Be Growth Career Ready
Placement within 03 Months.
Versant Platform Ready
Program Details
  • 03 months, 1.5 hours Daily
  • Small Batch Size : 15-20 students Only
  • 03-04 Expert Trainers per Batch
  • Online on Zoom Platform
  • Guest Lectures by Industry Experts
  • Regular Tests & Assessments
20+ Small Group Activities, Group Discussions, Debates, Presentaion
Eligibility Criteria
  • UG : Any Stream including Engineering
  • Studying in Final Year or just Completed
  • PG : MBA Students studying in 3rd OR 4th Semester
  • Passing Xpress Career’s Eligibility Test with more than 40% marks
Offers great growth opportunity to those working in the Field Sales, Tele-calling, Reception etc.
Webinar Registration : PLTP Customer Relationship Management

This Neo Careers Boot Camp Webinar will be taken by Gunjan Chandrayan Sir, the Program Mentor along with the program Master Trainers !

To be Announced Register Here
Module 01 : Domain Knowledge – CRM
  • CRM & Customer Psychology
  • Grooming and Etiquettes
  • Empathy
  • Listening Skills
  • Summarization Skills & Paraphrasing
  • Telephonic Skills
  • Persuasion / Convincing Skills
  • Handling Customer
Module 02 : Domain Knowledge – Versant English
  • MCQs on Subject Verb Agreement
  • Prepositions based MCQs
  • Find Correct Error – Sentence Construction
  • Word Meanings based MCQs
  • Read and Repeat
  • Listen and Tell
  • Picture Description
Module 03 : Resume Preparation
  • Basics of Resume Making
  • Resume Formats
  • One-on-One Resume Bundling
  • Resume to Interview
Module 04 : Interview Preparation
  • Self Introduction
  • 02 Mints. Extempore
  • Answering Queries
  • Winning Interviews

04 Mock Interviews with One-on-One Feedback

Module 05 : Placement Preparation
  • Pre-Interview Company Briefs
  • 05 Interviews with Partners
  • 05 Interviews with Others
  • Making LinkedIn Profile
  • Finding Jobs through LinkedIn
  • Posting Resume on Job Portals
See Details

Your Mentors and Master Trainers

Master Trainers : Deepti Talnikar Loharikar

Deepti Loharikar Talnikar: is a seasoned professional with over 14 years of expertise in Soft Skills Training, Corporate Training, and Content Development, including 5 years of specialised experience in the UK. Proficient in assessing training needs, creating engaging content, and employing innovative instructional methodologies to foster skill acquisition and behavioural transformation. A results-driven professional with an unwavering commitment to empowering individuals and organisations through transformative learning experiences. She has helped countless professionals to unlock their full potential.

Program Mentor : Gunjan Chandrayan

A former Deloitte & KPMG Strategy Advisor, with 15+ years experience, He has mentored 5000+ freshers from top B-schools like ICFAI-Hyderabad, Medicaps, Acropolis, Symbiosis University, etc. Gunjan Specializes in placement interviews and high-growth finance careers, He is a renowned Communication Skills and CPBFI trainer. Scan this LinkedIn QR code to connect with him.

Chief Mentor : C. Sumant

Mr. Sumant has a well rounded professional experience spanning well over 27 years which is a perfect blend of Corporate management, education and Training. He is a well established trainer in field of communication skills, leadership and managerial effectiveness development. His training clients include organizations like BHEL, National Fertilizers Limited, Regional Armed Police Training Center and Central Police Academy, Indian Oil Corporation, Airtel, Idea Cellular, Ranbaxy, Cipla, Glenmark and so on.

Your Expert Faculties

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